Overnight stay and was absolutely wonderful for us. Cookies and popcorn was a nice surprise for the evening and breakfast was certainly adequate. For the price we were pleasantly surprised. Very clean and Susan was friendly and helpful at checkout. Check in and check out are done through a kiosk.

I got a room on the third floor, and the entire hallway smelled really bad. My room also smelled terrible. The odor was so strong that i felt nauseous and had to vomit. Because of the smell and the noise, we couldn’t sleep. There were loud noises coming from the other room. Kids were running around until almost midnight, and the room was not soundproof at all. We were expecting a big sauna based on the advertisement, which was the main reason we booked the room. Instead, the sauna was very small and looked fake—more like a small electric sauna. It was very disappointing. The advertisement was misleading. We booked the room thinking we would be able to relax in a large sauna, but it was nothing like what was shown.

The hotel itself is very nice with beautiful facilities. However, the lady at check-in does not do her job well; her attitude is despotic towards customers, and she made charges to my account that I did not authorize. The hotel is fine, but the poor attitude of the staff makes the stay a fiasco. They also did not clean my room during the time I was there.

2 visits: One Great and the Other a Disaster Our first trip went smoothly and we were even given an upgrade due to our original linens being dirty. We appreciated it and this review was originally 5 stars especially for Rio’s service in particular. HOWEVER Our second visit was a disaster. When we arrived our room was 85 degrees and the heating system was broken. Despite there being rooms available for an upgrade we were instead downgraded from a King bed to a Queen. Then we encountered nothing but combativeness from the on-sight manager. She really was unsympathetic to our complaint about the room downgrade and also just overall negative. I was told by the receptionist (person on screen) that 11:30AM would be proper for check out which was wonderful as I wanted to sun dry my wetsuits before the road. However, when I went to lay them out by pool she immediately was combative and told me that what I’d heard from the receptionist was incorrect. Additionally, when she discovered that we had been the guests who previously had hair in their bed (dirty linens) she questioned that we had found the hair and began to treat us much more negatively. We thought we had found a great spot to stay when on a budget but I don’t think we’ll be back unless it’s the only place with a room in town.

I have stayed at this property numerous times in the past and the update to the property is very nice and clean. I made my reservation through Super + and the room rate was very affordable. At check in I was required to leave a $50 incidental deposit and was told this deposit would be returned to my card promptly as soon as I checked out. I checked out yesterday and I still have not received my money back and in fact another charge for $6 and some change was attempted on my card yesterday afternoon without any contact from the hotel. I have been trying with no response whatsoever since checking out to contact someone with the property to get my “deposit” back and all attempts at contact have been ignored. I would be leaving a higher rating had this issue not happened or had the property at least responded to my contact attempts. So once I have received my money back I will update my review until then this is just very bad business!

This was a nice surprise. I wasn’t expecting much since it was an “Inn” but it gave everything it was supposed to. Front desk is ran by a remote worker. It’s interesting but it makes for a faster check-in and checkout. Room was clean and up to date. Bathroom was spacious and also up to date. We had a hiccup with the WiFi but that didn’t bother me because I want the room to rest before a show. I would definitely recommend this place. I’ll be back whenever I’m in the area.

Cool concept and comfortable well appointed rooms. It feels like they are still getting set up. Once everything is in order, it should be great. Checking in was an interesting but frictionless experience, as I had never used a virtual check in through a screen. It went fast, though. The rooms are a bit noisy as the walls are thin, but I slept well once the hotel settled down. Good location either way a beach access very close.

We had a last-minute change of plans with our beach trip. We initially booked on Expedia but had an error. DJ was on duty at 2 am and was amazing. He helped fix the Expedia error, and accommodated us into the gem hotel. Check in was a breeze. Breakfast selection was perfect & 5pm cookies were on point! Room was beautiful, clean with a larger than usual fridge/freezer. Grounds are beautifully kept. Maintenance guy was super sweet, front desk lady was very accommodating and housekeeper was also. We will definitely be coming back!

Awesome quiet place less than 2 minutes away from the beach, a lot of nice restaurants and shops!!! I definitely recommend this place to anyone who wants a nice room with nice awesome staff and service!!! It was no problem for them to accommodate my wife myself and are too little fur babies!!!!

My family and I stayed for four days. I was a little bit worried about this place from seeing pictures when I booked, but I went ahead anyway. We got a call around 11:30 am the day of check in saying our room was already ready, which was great when traveling with two toddlers. The motel is in a convenient location, and the owners are very nice! They checked on us multiple times to make sure we had everything we needed. The rooms are dated, but they are exceptionally clean! This isn’t your typical motel with daily housekeeping, but we were provided with what we needed any time we asked. Our room looked like it may have had slight water damage on the ceiling that probably should be addressed, but it wouldn’t keep us from booking with them again. We enjoyed our stay!